CONTACT AURUN GROUP

Let’s discuss your next outdoor range.

Tell us what you want to source, who you sell to and what matters most for your business. A clear first message helps turn a broad product search into a useful conversation.

Speak with our team

EMAIL

Send your buying brief

Use email for product references, quantities, packaging files and destination details.

vicky@sumsupply.com

TELEPHONE

Talk through the first questions

Call us for a quick introduction and follow-up questions about your shortlist.

+86 15254128905

Please include your company name, country, product category and estimated quantity so we can connect your message to the right buying project.

AURUN Group logo
AURUN Group

What to include in your inquiry

Your business & market

Share your company, country and sales channel. Tell us whether you sell through garden centres, retail stores, wholesale distribution or online channels, and describe the customers you want to reach.

Products & quantities

Include the category, reference photographs or links, important dimensions and preferred materials. Give an estimated quantity by item or explain the size of the assortment you are considering.

Packaging & delivery

Describe branding, carton, label and language requirements. Include the destination and intended arrival window, plus your preferred delivery terms if you already have them.

Choose the right starting point

Building a new seasonal range

Send your category priorities, target customer and intended launch period. If the final selection is still open, identify the use settings you want to cover, such as compact patios, family gardens or camping. Explain which products are core to the collection and which are optional additions.

Comparing a specific product

Send the reference link or photo with the features that matter to you. Mention the dimensions, material, finish and quantity you need. If you are comparing existing offers, make clear which packaging and delivery costs should be included so the discussion uses the same basis.

Discussing a brand or packaging project

Share your branding brief, artwork requirements, packaging format and any retailer or warehouse requirements. Ask about feasibility and samples for the actual item. Colour, packaging and configuration changes should be confirmed together with the relevant quantities and costs.

A simple inquiry template

Subject: Outdoor product inquiry — [company / category]

Company and website:
Country and sales channel:
Product references or categories:
Key dimensions, materials and features:
Estimated quantity per item:
Branding or packaging requirements:
Destination and preferred delivery terms:
Target arrival window:
Other requirements or questions:

Use this structure in your email and leave any undecided fields open. It is better to identify a question for discussion than to guess a specification that may change later.

What happens next

  1. Clarify the brief. We discuss the intended product, market and commercial requirements, including any information still needed.
  2. Review the item-level details. Compare the specification and discuss samples, packing, documentation and customization where relevant.
  3. Confirm the commercial scope. Agree the quoted quantity, price basis, schedule and delivery terms before proceeding with an order.

Common questions before you contact us

Can I inquire before deciding the final quantity?

Yes. Give an estimated range and explain whether this is a trial selection, a seasonal collection or a larger purchasing programme. Exact pricing and minimum quantities will need to be confirmed for the chosen item.

Can I request samples or private-label options?

Include the request in your brief. Availability, cost, timing and customization scope depend on the product and must be agreed for your project.

What documents should I ask for?

Describe the requirements of your destination and sales channel. Ask what product information and applicable documentation are available for each selected item, rather than assuming one document covers an entire range.

Where should I send product references?

Send links, photographs and your written brief to vicky@sumsupply.com. Please include only information relevant to the inquiry.